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SMEO offer a range of competitively priced training courses all aimed at increasing productivity, maximising resources and releasing valuable time. |
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New Starter / Induction
Every business needs to communicate some key messages to every new employee that joins their organisation, typically these will include, Health & Safety, Customer Service and Policies and Procedures.
SMEO offer a special training package to those businesses who tend to have regular additions to their staff teams and find this induction process is a drain upon their resources. Tailored to your needs it means that every new employee will receive this training, professionally delivered without creating a distraction in your day to day operation. |
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Computer and Software Training
Most businesses rely heavily upon IT and need their employees to be reasonably proficient in Microsoft Office. Sometimes however there are situations where you identify training needs. For example, if you decide that you want to create a data base of all your client's or you want to carry out a mail shot but no one is sure of how to do the task.
SMEO can offer basic to advanced software training on every Microsoft package either one on one or as a group. We will can also provide training on the Adobe CS suite of software plus many other popular packages.
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Sales Training
Everyone benefits from occasional sales training as it provides a renewed focus, perhaps however your business has a specific need; one team not performing as well as another? Launching a product or service? Or you are intending to run a new telemarketing campaign in house?
Whether your business is in retail, business to business or you just need to improve the way you get your message across, SMEO can provide a package tailored to your needs. |
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Customer Service Training
If you work in a competitive market place you will know that good customer service is essential if you want to remain ahead of your opposition. Sometimes however, getting employees to meet your expectations week in week out can be challenging.
SMEO offer a range of customer service training packages tailored to the needs of your business. From a basic 'new starter' course to a series of courses designed to provide a complete culture shift and build great service into your part of your core business strategy.
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Train the Trainer
If you are committed to providing ongoing training to your employees you may want to consider using your existing resources to deliver the information.
SMEO offer a training course which is designed to give you all the tools required to deliver quality training to your employees in house.
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Presentation Skills
Most people find presenting to a group challenging. If your business needs to present its products and services in order to win orders then this can become even more daunting.
SMEO run a series of courses focused on presentation skills that provide the candidates with all the tools to present information professionally and confidently to others.
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If you would like to know more about our tailored training packages why not give us a call and we can provide an outline proposal. Or if you prefer complete an online enquiry form.
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