A recent CIPD survey (Recruitment, Retention and Turnover - 2008) shows that the average direct cost of recruiting a replacement member of staff is £4667, rising to £5800 if the added costs of labour turnover are taken into account (ie. management time spent recruiting, inducting and training.)

With this knowledge in mind, when you are in the market, you need to give serious consideration to how you go about conducting the recruitment process in your organisation as every employer wants to try and get the right employee first time and not find that they are experiencing regular employee turnover.

Of course there are many factors that can be behind high staff turnover, some of which will be completely out of your control, but having an effective recruitment procedure can have a significant impact in reducing unnecessary staff costs.

SMEO have developed a recruitment service that can be tailored to your requirements to include one or any combination of the following:

• preparation of job description, person specification and contract of employment
• project management of marketing campaign to attract the right candidates for the post, to include negotiation of competitive rates from appropriate agencies
• short listing of applicants and first stage interviews
• distribution of reject letters and compilation of reserve data base
• induction training, to include general company policies, health and safety and customer service
• creation of staff handbook